Help Center
Have a question about our products? Need help with your order? Or just want to say hi? We’re always happy to hear from you.
Frequently Asked Questions(FAQ)
Find answers to common questions about Plazmo – the motion gaming platform for kids. Learn how Plazmo works, the games available, setup guide, and our strong focus on safety & privacy.
Plazmo is a motion‑controlled gaming system that turns kids’ body movements into the controller. With just a smartphone and a TV, kids can play, move, and learn together.
Designed for kids aged 3–14, but parents can join in too for family play.
No extra console. You only need your smartphone, a TV/screen, and a small tripod to hold the phone.
Most modern Android phones with a front camera work. (iOS support planned.) We’ll publish a compatibility list on the site.
How Plazmo Works
The phone’s front camera acts like an “eye.” On‑device AI detects body movement and converts it into game actions.
No. Gameplay works offline; AI runs on the phone.
Use an MHL/USB‑C–to‑HDMI cable or wireless screen‑casting (varies by phone).
About 6–10 feet from the TV is ideal; Plazmo is tuned for compact living rooms.
Games & Learning
Bounce, Bunny Hop, and Fruit Ninja‑style slicing—each designed to get kids moving while having fun.
Better focus, reflexes, coordination, balance, and quick decision‑making; some games include light math/problem‑solving elements.
We push regular content updates so there’s always something fresh to play.
Absolutely—Plazmo is family‑friendly and great for active play sessions together.
Safety & Privacy
No. Video never leaves the device and isn’t stored or uploaded.
No. Plazmo is ad‑free to keep kids safe and focused.
Yes. Games are designed for small, safe play areas with simple movements.
Yes. Once the app is installed, you can play without Wi‑Fi or mobile data.
Answer: You can request deletion of your personal and game data by emailing us at info@plazmo.in. Our support team will assist you with the process.
Setup & Troubleshooting
The Plazmo app on your phone, a tripod, and a TV/screen to mirror to.
Check if your phone supports HDMI/MHL via cable; otherwise try wireless casting. Reboot both devices and ensure screen‑mirroring is enabled.
Use good ambient lighting, keep the phone stable on the tripod, and stand 6–10 feet from the camera with your full body visible.
Use the Support option in the app or on our website—we also provide short setup and troubleshooting videos.
Purchases & Availability
From the app store on your Android phone (link coming soon on our website).
We plan to offer a limited free trial on select games—watch our updates page.
Plazmo currently supports India; more regions will be announced.